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Players Not Accepted: Russia, Costa Rica, Israel, Netherlands Antilles, United Kingdom, Northern Ireland, Channel Islands, Isle of Man, Romania, Australia, France, Hungary
Lucky Red Casino was founded back in 2009 in Curacao which makes it somewhat old compared to most of their competition. They used to be owned and operated by the very popular Club World Casino group, but according to their website they are now owned and operated by BeSoftware N.V. Now that we have the background covered, the only thing left to find out is whether or not the site is still the gem that it once was or if it is a site worth skipping over.
Reputation of Lucky Red Casino
In addition to being licensed in the country of Curacao, Lucky Red Casino also has their game payouts independently audited every month to make sure that things are running smoothly. This is not the best casino license to have as far as strictness is concerned, and we also cannot find any sort of proof on their website that they are in fact licensed.
Your personal information is protected by encrypted SSL technology, which means that only the casino has access to your personal information. This is the reason why the reputation of each casino is important, and it appears that numerous review sites have recently blacklisted Lucky Red Casino for their new management’s poor decisions. Therefore, we recommend just keeping a small amount of money on Lucky Red Casino to keep your risk level at a minimum.
Software and Client at Lucky Red Casino
Every single game at Lucky Red Casino is provided by Realtime Gaming; one of the leading game developers in the world. However, Lucky Red Casino is different from most other Realtime Gaming powered casinos in that they do not have a downloadable client.
The only way to access the games on Lucky Red Casino is through the instant play feature that is built into their website. All you need to do is click on the tab marked “Instant Play” at the top of their homepage and then click on the red play button next to whatever game you wish to try. This is extremely convenient since you do not have to waste time downloading a client and the quality of the game graphics does not take a hit in any way.
Slot Games at Lucky Red Casino
Slot Providers: Realtime Gaming
Number of Slot Games Available: 109
All of the slot games on Lucky Red Casino were created by Realtime Gaming which is an extremely popular game provider for US-facing gambling sites. When it comes to the slot game selection, many of the Realtime Gaming sites have a lot of the exact same titles to choose from such as Aztec’s Millions, Ancient Gods, and Shanghai Lights.
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These slot games will come with a wide range of maximum bet limits that go all the way up to $125 per spin, but you can also bet just one cent per spin which is great for low rollers. No matter who you are, there are certainly going to be some slot games here that you enjoy and there are also a few progressive jackpot games such as Aztec’s Millions which boasted a $2.7 million jackpot at the time of this writing.
Table Games at Lucky Red Casino
Primary Table Games Offered: Baccarat, Blackjack, Caribbean Hold ‘Em Poker, Caribbean Stud Poker, Let ‘Em Ride, Pai Gow Poker, Tri Card Poker, Vegas Three Card Rummy, Roulette, Craps
Primary Table Games Not Offered: Ultimate Texas Hold’em, Casino War
Nearly 20 different table games can be found at Lucky Red Casino and there is no lack of variety to be found here either. The most popular table game is blackjack but there are also a few games that offer a progressive jackpot, which is usually reserved for slot games. For those who are interested in the potential of winning a large sum of money in a single day, you might want to check out their Caribbean Stud Poker or Let ‘Em Ride games where the progressive jackpots currently range anywhere from $150,000 to $175,000.
Blackjack at Lucky Red Casino
Types of Blackjack Offered: Classic Blackjack, Perfect Pairs Blackjack, European Blackjack, 21 Face Up, Match Play 21, Pontoon, Super 21, Suit ‘Em Up Blackjack
It is safe to say that Lucky Red Casino cares about their blackjack players since nearly half of the table games in their library are blackjack variations. All of these games use 6 decks with the exception of Pontoon that uses only two decks. However, this deck difference doesn’t seem to matter much since the sky-high return percentage on all of these games is between 98.94% in Super 21 to 99.46% in classic blackjack.
Roulette at Lucky Red Casino
Types of Roulette Offered: American Roulette, European Roulette
Just like most other Realtime Gaming powered casinos, you will find the two most common forms of roulette in the game library of Lucky Red Casino. If you are wondering where they are listed then you might want to check the Specialty Games section instead of the Table Games section.
We recommend playing in the European version because the house edge is a mere 2.78% compared to the 5.26% edge in American Roulette. No matter which roulette game you choose to play you will be allowed to bet between $1 and $250 per spin.
Video Poker Games at Lucky Red Casino
Video Poker Games Offered: Aces and Eights, All American Poker, Bonus Deuces Wild, Deuces Wild, Bonus Poker Deluxe, Bonus Poker, Double Double Jackpot Poker, Double Bonus Poker, Double Double Bonus Poker, Joker Poker, Jacks or Better, Double Jackpot Poker, Loose Deuces, Sevens Wild
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If you like playing video poker then you have come to the right online casino since there are 14 different video poker games to choose from at Lucky Red. You will be able to bet anywhere from $0.01 to $25 per hand if you are playing one hand at a time, but we recommend betting the full five coins no matter which stakes you are playing due to the extra royal flush payouts.
Many of these games come with the option of playing up to 100 hands at once, but we recommend avoiding this option due to the increase in house edge. Speaking of house edge, the return percentage on all of these games ranges anywhere from 97.29% in the Jacks or Better multi-play game to 99.78% return in the Aces & Eights single play variation.
Specialty Games at Lucky Red Casino
Specialty Games Offered: Keno, Treasure Tree
The specialty games section is rather scarce since there are only two games that belong in this category. The first game is a well-known lottery style game known as Keno and the second game is a scratch card named Treasure Tree, which can be found on any Realtime Gaming-powered casino.
We recommend avoiding the Keno game at all costs since the house edge ranges anywhere from 13.25% to 25% depending on how many numbers you bet at once. This means that you will lose money anywhere from 13 to 25 times faster than you would if you were playing almost any of the video poker games. The only way to make sure the house edge is on the lower end of this scale is to bet exactly 11 numbers.
Live Dealer Games at Lucky Red Casino
Live Dealer Games Offered: None
It is pretty common for Realtime Gaming-powered casinos to not include any Live Dealer games and Lucky Red Casino is no exception. If you are truly concerned about this omission then you can easily browse through our list of online casinos here and find one that does offer these types of games.
Mobile Games at Lucky Red Casino
There is no mobile app to download for Lucky Red Casino since you simply need to visit their website from your mobile device in order to log-in to your account. Once you have done this you will have access to most of the same casino games that you would from a normal computer.
The only real game category that is lacking in the mobile casino are table games since you can only play two blackjack variations and Tri Card Poker from your mobile device. The slot game and video poker game selections are extremely vast in comparison and seem to be the two major focuses of the mobile casino.
Signup Bonus at Lucky Red Casino
Most online casinos only have one signup bonus available for new players but Lucky Red Casino decided to offer two of them.
The first of these signup bonuses is a 400% match deposit bonus for up to $4,000 using the bonus code “LUCKY400” but you are only allowed to play in slot games while clearing its playthrough requirement.
The second signup bonus is a 100% match deposit bonus for up to $1,000 using the bonus code “LUCKY100” and you are allowed to play in any games other than slot games when you are clearing the playthrough requirement.
The instant you finish creating your account on Lucky Red Casino you will be brought to a webpage that displays the two sign-up bonus options. You also have the additional options of depositing without using a bonus at all or just skipping the deposit process altogether.
If you happen to be a player who likes to deposit using Mastercard or Bitcoin, you will be pleased to know that there is a 15% cash back bonus if you claim the sign-up bonus using either one of these deposit methods. For example, if you deposit and lose $1,000 then you will be eligible to receive $150 back into your account by sending the customer support department an email.
Other Promotions at Lucky Red Casino
Outside of the signup bonuses, there are not many bonus promotions to be found on Lucky Red Casino. In fact, all you will find are a set of daily promotions that repeat on a specific day of each week and most of these bonuses come in the form of deposit bonuses, free spins, or cash back. It is our opinion that the best daily promotions to take advantage of are the ones that are available on Sundays or Mondays and they appear to use Eastern Standard Time to figure out exactly what day it is.
Monday Promotion
On Mondays, the daily promotion is 25% cash back on your losses as well as a 65% match deposit bonus using the bonus code “RED65”. The deposit bonus comes with no maximum bonus amount limit and it is meant specifically for those who plan on playing in slot games, keno games, or scratch card games.
The cash back reward allows you to reclaim 25% of your losses for up to $1,000 no matter which games you are playing, which is extremely generous for a cashback promotion. The only catches are that you must claim your cash back bonus within six days and you must also wager two times the amount of your cash back reward before you can make any withdrawals.
Tuesday Promotion
On Tuesdays, you will be able to claim a 70% match deposit bonus using the bonus code “SUPER5”, but the maximum bonus amount is unknown since it is not advertised anywhere on their website. This bonus can be claimed up to five times per Tuesday as long as you are only playing slot games, keno games, or scratch card games.
Wednesday Promotion
By using the bonus code “TOPUP” while depositing on any given Wednesday you will be eligible to receive a 66% match deposit bonus. The special part about this promotion is that you can claim it an unlimited number of times until Thursday officially begins.
Thursday Promotion
Anytime you find yourself depositing onto Lucky Red Casino on a Thursday you will be able to claim a match deposit bonus that changes depending on how much money you deposit. Players who deposit under $200 will be eligible for a 65% match deposit bonus while those who deposit over $200 are able to claim a 75% match deposit bonus. No matter which one you choose, you will be able to claim it up to three times per Thursday using the bonus code “MAX200”.
Friday Promotion
This simple promotion kicks off each weekend with a 77% match deposit bonus that can only be cleared by playing in slot games, keno games, or scratch card games. There is no limit to the number of times that you can claim this promotion each Friday and you can just use the bonus code “CLUB77” each time.
Saturday Promotion
Once you have finished your Saturday morning cartoons you might want to think about taking advantage of each week’s 65% match deposit bonus that also comes with five free spins on their slot game “Triple Twister”. You can take advantage of this bonus up to five times each week using the bonus code “TWIST5”.
Sunday Promotion
Last but not least, we come to what is possibly the best option on the entire daily promotion list. Not only can you claim this 70% match deposit bonus as many times as you wish each Sunday using the bonus code “NONSTOP”, you can also play any game that you want when you are clearing the playthrough requirements.
Bonus Terms and Conditions at Lucky Red Casino
The playthrough requirement for each daily promotion deposit bonus that you can find on Lucky Red Casino is set at 25 times the sum of the deposit amount plus the bonus amount while the sign-up bonuses come with a 30x playthrough requirement. For example, if you deposited $1,000 in order to receive the full $4,000 sign-up bonus then you would need to wager $150,000 before you can make any withdrawals.
While some of the bonuses on Lucky Red Casino only allow you to play certain games, there are quite a few which will allow you to play whatever game you wish. However, each game will contribute a different percentage towards clearing the playthrough requirements on each bonus. For example, slot games, keno games, and scratch card games will contribute 100% of wagers while roulette contributes 40%, casino poker games contribute 25%, video poker games contribute 20%, and all other games contribute 10%.
Even though Lucky Red Casino accepts players from all over the world, not every country is allowed to participate in the bonus promotions that they offer. To be specific, anyone who lives in the countries of Belarus, Bulgaria, Poland, Croatia, Philippines, Serbia, Lithuania, or Ukraine are forbidden to claim any bonuses.
Customer Support at Lucky Red Casino
Customer Support Options: Live Chat, Email, and Telephone
There is nothing out of the ordinary about the fact that Lucky Red Casino has three contact methods available for getting ahold of their customer support department. These three options represent the most popular options that you will find across the Internet and they even bothered to include a fax number for those of you who want to fax in your personal identity verification documents to 1-866-728-5443. We will now proceed to test each one of these contact options to see which ones you should and shouldn’t be using.
In order to access the Live Chat feature, you will need to click on either the white speech bubbles at the top of the Lucky Red Casino website or the brown button that reads “Live Chat” on the right-hand side of their website. This appears to be the exact same customer support department that serves Aladdin’s Gold Casino, Reelspin Casino, Manhattan Slots, and eight other online gambling sites. After we clicked on the Live Chat button and completed the information form we were talking to a Live Chat representative within 5 seconds, which is about as fast as you can possibly hope for.
The second contact option is to give them a call at 1-866-513-0857. We tested this number out and we were talking to a human representative in just 10 seconds, which was almost as fast as the Live Chat method.
The last contact option is to send them an email at support@luckyredcasino.com. This contact method is guaranteed to be slower than the other two options since we have never received an email reply from a gambling site in less than 10 seconds. Therefore, you should feel free to use the other two contact options before you even consider sending off an email question.
Deposits and Withdrawals at Lucky Red Casino
Minimum Deposit: $35
Maximum Deposit: $2,500
Deposit Methods: Bitcoin, ecoPayz, Mastercard, Visa Card, Visa Electron
Withdrawal Methods: Bitcoin, Check by Courier, Bank Transfer
If you like what you read in the above review then you definitely should take advantage of one of the five instant deposit options that Lucky Red Casino has to offer which are all free of charge. Players from the United States will not be allowed to use the ecoPayz option while players from outside of the United States will be allowed to use all of the deposit options listed.
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The minimum deposit for every single deposit option is set at $35 which is actually one of the highest that we have seen before. The maximum deposit limits all depend on which method you are using since the credit and debit card options only allow you to deposit $1,000 while every other deposit method allows up to $2,500 per transaction.
After you have had a few lucky days occur you might want to take some money out of your account and Lucky Red Casino offers three different withdrawal methods in your account cashier. All of these methods will be processed in under two days, except for Bitcoin, which is advertised as having a one-day processing time.
When it comes to withdrawal fees, Lucky Red charges $25 on every withdrawal that involves a check by courier or a bank transfer. The only way to avoid paying fees is to withdraw your money using Bitcoin, which is free of charge.
The minimum withdrawal limit for Bitcoin is set at $100, which is pretty reasonable in our experience. The other two withdrawal methods require you to have $200 in order to complete a withdrawal, which is pretty tough on the low rollers who deposited the minimum originally.
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The maximum withdrawal limit is the only category where Bitcoin does not reign supreme. This limit is set at $2,500 for Bitcoin and check by courier withdrawals, but if you request a bank transfer you will be able to withdraw your money in $5,001 chunks. This $5,001 amount also represents the maximum amount of money that you can withdraw per week and any larger amounts will be paid in weekly installments.